First we created a good understanding of the needs and insights, which helped to explore a wide range of ideas. Then the teams crafted prototypes and presented their pitches.
All these activities will greatly impact manufacturing excellence; and we can already see the positive impact we made on the people; triggering mindset shifts and better work relationships: "We were able to bring issues on the table with a smile and positive energy; this was never possible before."
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"Imagine your phone is in your ear. And you can make the screen fold open in front of your eyes and then we call each other, see each other. And I can share photos with you as well..."
What a brilliant idea! Who's intelligent mind is behind that? My six-and-a-half year old daughter. This is a great reminder that creativity is where we don't expect it and hidden in all of us. We need to focus on letting it come out. That's the mindset we will need for the upcoming Innovation Hack Days in Bangkok this week. It is always exciting to start something new. This week in Thailand, we launched an Innovation Program to drive Operational Excellence for the production site here.
Inception of a new way of thinking: accelerating results with focus and structure. We defined six opportunity areas which we will work on over the next 12 months. What I have learned? Build on existing activities and explain based on examples - keep this in mind. Exciting! This week, I spend one and a half days with the diverse BPO team in Singapore. We discussed how to lead with positivity, define meaningful and actionable objectives and tried ourselves in creative solution finding.
What did I learn? Yes, people like crazy ideas and they are important as inspiration to start things in a new way. “If we keep doing the same thing, we keep getting the same results. In order to grow, we all need to start doing things differently!” Last week we have reflected on the innovation program for our R&D team in China.
a) a structure to regularly interact, be creative and execute these ideas is leading to success b) we need to focus on two type of innovation: one driven by market needs; another driven by cutting-edge technology c) we need to cross more silos; engaging with more people in other functions, other regions, etc. Thank you very much for your continued support! Day 1 - Great networking and discussions today with peers in operational excellence. My first impressions:
- Focus automation on areas with minimal viable products; and don't forget to clean-up your waste first - Operational excellence is bottom-up and top-down at the same time - Start your transformation journey with the 'why'; and then experiment in high speed to create tangible results - Yes, you can have a global IT organisation with only three hierarchical levels - implementing self-organising teams - Who owns the customer journey in the company? Ideally the Operational Excellence unit; it is a cross-functional topic Day 2 - Excited about the feedback I have received for my presentation about People Excellence; people are not machines and we thrive with freedom and passion. Though the day continued to be exciting with many insights; here is what I got out of it: - Operational Excellence is not a nice to have - it is about surviving in the market - Rule-based activities can be automated with a bot; a great opportunity to up-skill people and engage them in more meaningful activities - Employee Experience is a broad journey with social, physical and technical aspects; and requires a wide set of methods - Drive agility by moving the focus (30%) from big ticket improvements to small Kaisen improvements - Create an environment that allows and pushes experimentation; this is one of the foundation for transformation initiatives - Ownership and curiosity easily compensates for the lack of expertise The year 2019 is starting on a roll... We conducted an exciting session with the R&D teams in Shanghai. About 75 people gather to be creative and drive innovation, leveraging diversity and external experts.
Thank you Enshan Sheng and William Marks for your support and contribution. |
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