Change Management Certification - New Arrival in Singapore
Hive17 Consulting is excited to announce the partnership between CPC Consulting and TUV Rheinland to bring a new change management certification to Singapore and Southeast Asia. These two partners have been offering the programs in Germany and China and now decided to expand their regional reach. Change is a constant in today's times - we are all on journeys to capture new markets and innovating...
Letting go of Control - Accelerate Performance
A few weeks back, I shared some views how you can let go of control. Why would you want to do that? Because the people at the front know how to create value to our customers; and they need to be able act fast without barriers - control from the top. Have a look at the previous post: Letting Go of Control - Made Easy? Once you let yourself guide by others, how do you get up along the U? That's a...
Taking Design Thinking into Daily Work
End of last year, in the context of an agile transformation in a global financial institution, we delivered a series of design thinking trainings to a global audience. The sessions introduced the people-centric problem solving methodology, shared some case studies, and allowed the participants to practice some of the tools. After the program, we checked in with the teams and observed that they...
How to Increase Productivity? Work Less Hours
Back when I was working in Europe, I had my tradition to be in the office over Christmas. Undistracted and focussed working time - that is what I was seeking. And I experienced in these weeks that I was able to complete a lot more work in the 5-6 hours at my desk. And here I am reading the scientific evidence of that: “Research indicates that five hours is about the maximum that most of us can...
Design Thinking Facilitates Change
About three years ago, I started to run design thinking workshops and brought the topic closer to people in various companies and functions. As a change management practitioner, I immediately realised the attraction and the synergies between the two stream of thoughts. Let's look at two of the traditional barriers to innovation and leadership : lack of speed in decision-making and lack of...
Experimentation, Options and How to Cultivate Lasting Success
About a year ago, I was introduced to the term 'antifragility' - a new word that intends to describe the opposite of being fragile. This term is about going beyond robustness and resilience - we want to thrive in chaos, not only survive. Nassim Taleb introduced the term antifragility with his book "Antifragile: Things that Gain from Disorder". Today, I want to take a quote from the book and...
Agility and the Four Pillars that Allow Thriving in Chaos
At Hive17 Consulting we took our experience and evolved a model that identifies key ingredients that make teams successful in an environment that is ever-changing and complex - in short chaotic. We call these the four pillars of the wheel of antifragility : purpose, customer value, experimentation and relationships. Each of these include important goals that support success. Though these goals...
Output vs Outcome - Or the 5 Whys in Reverse
In one of the projects I am supporting, we are going through regular activities to define and review objectives and key results. In this context, the difference between output and outcome is emphasised. Outputs are defined as features the team can develop, like a information dashboard. Outcomes are defined as business value the teams can impact, for example customer insights. In this context, the...
Training versus Coaching - How to develop leadership skills for lasting success?
During my career I conducted many workshops to develop capabilities. And, I also participated in excellent training workshops. Of extremely high quality. And all of them had one thing in common: the change that occurs to our own daily work after the workshops is minimal. Since a few years, I also had the honour to coach - guiding people to discover themselves and to apply new routines to their...
Core Ingredient to Innovation - Critical Thinking
The uncertain times we are living in made one thing clear: we need to innovate! In order to stay successful in our businesses we need to find new ways to create value to our customers, our operations face new challenges we need to address, and our employees require environments that keep them healthy, nimble and engaged. Small improvements will not suffice - in many areas we need to go back to...
Refuel Your Energy - Quiet Parks
Yesterday we had a day off; and as so often I was heading into the forest. And every time I am amazed on the impact the dense green has on my mind and body. After an hour surrounded by trees, birds and monkeys, my body and my mind feels refreshed and energised. This week, I came across this article - The fight for quiet in a world full of noise pollution - introducing a group of people on a...
Letting Go of Control - Made Easy?
Here is a conviction of mine, I have been sharing before. In an environment that is complex and continuously changing (who is denying now that we are in this kind of world?), we need to understand how we can create value and we need to act fast . Who knows best how we can create value? The people at the front. The sales people that talk to the customers, the people that are running through the...
Agility from a Change Management Perspective
We all heard about it - Agile Transformation! I have seen the term used in two situations. Either the organisation wants to introduce Agile Development and that is indeed a major transformation. Or, the organisation wants to drive change (innovation, market expansion, increased competition, etc.) and they decided to become more agile. I suggest to converge to the latter. So, how can a change...
OKRs as Driver for Positive Change - and its Perils
While I am partnering with teams to allow them to become stronger, faster and successful in competitive, complex and ever-changing business environments, I often take out the tool of Objectives and Key Results (OKRs). When implemented correctly, they allow teams to get aligned into a common direction, to focus on what needs to be done now, and to create transparency on where we are and where we...
Continuous Transformation in Times of Uncertainty
Since about a decade, we talked about a business environment that is constantly changing, complex and exposing our company to disruption. The year 2020 showed us, how real this can be for any business and for our entire life. Over the last five years, I have developed a framework which I think allows us, our teams, and our company to create a platform for lasting success . A conversation...
Slow Down to Speed Up - Yes, Again
You start your day and in your calendar you only see this large brick wall of back-to-back meetings. The expression, "Sorry guys, have to drop for the next meeting" is only getting too familiar. On a Monday evening you feel that you have already exhausted your week's energy. Work life feels like rushing from pole to pole, and the target is not to drown - at least not too deep. What is the result...
Working in the Office - Is this a thing of the past?
After about 12 months of working from home, we finally open up more to go back to work in the office. In fact, I observe more and more managers and companies demanding their employees to come back. They want their teams to be more accessible, easy to reach. This reminded me of studies from the late naughts around the financial crisis that highlighted that one of the biggest cause of stress at...
Slowdown to Speedup - How does that work?
About two years ago, I stumbled across #slowdowntospeedup and this tag line represented a few things that I stand for. Today, this slogan is more relevant than ever. I observe people around me burning out, many peers feel huge pressure to deliver, and many organisations stopped their strategic planning cycles. Just yesterday, a person shared with me that they wished to find 3 hours in their...
Driving Digital Transformation through People Transformation
For the people that know me, I like to promote the concept of People Excellence - driving operational excellence through our people. This recent article in the Bangkok Post by Arinya Talerngsri also emphasises the people in the transformation work. We are in an age where many thought leaders are talking about how we can robotise our workforce and create fantastic efficiencies. Arinya shares my...
True Motivation and Change Comes from Within
"How do I motivate my staff?" This is a common question and an exciting one for me. This week I started to bring it in relation with resistance to change. I think these two topics are two sides of the same coin . How do I motivate? How do I remove the resistance to change? The answer in my eyes is "simple" and from the start, I admit it is not easy to actually do it - let's get later to this. If...