As a leader you want change to happen - typically fast. And we go about telling people what to do, identifying the people that support and block the change. And in a way, we are forcing people to change. And this is naturally triggering resistance.
Instead of forcing, a better way to facilitate change is to ask yourself questions like: What is the current situation the people are in? What does their past experience look like? How do they see the future? How would I feel about the proposed change in their shoes? How do I need to behave that people feel comfortable with the upcoming change? What is the environment that allows change to happen? What is a respectful and exciting way to engage with the people? And in my experience - and it's my conviction - this is not a nice-to-have approach. This will lead to higher retention, higher productivity & efficiency, and to more creativity & innovation. Good leadership is a must-have.
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