Driving Digital Transformation through People Transformation

For the people that know me, I like to promote the concept of People Excellence - driving operational excellence through our people.

This recent article in the Bangkok Post by Arinya Talerngsri also emphasises the people in the transformation work. We are in an age where many thought leaders are talking about how we can robotise our workforce and create fantastic efficiencies. Arinya shares my conviction that lasting success will come by cultivating a workforce of engaged critical thinkers.

Here my key points I took out of this article:

• Technology will enhance people! And not replace them
• Speed & effectiveness comes through people, not tech
• Customer focus is key; tech is an enabler, a tool
• Experimentation is a driver for success, driven by curiosity and constant learning
• With a focus on people's development, you will grow your company as well
• Transformations are following a bigger picture, a purpose; a sum of small change projects might be better than one large scale program
• People are the core, the key to the solution

This article also shows that we have great thought leaders in Southeast Asia. Based on the cultural backgrounds within this diverse region, we are able to build on a strong habits that focus on building relationships and putting people at the centre. This is a fantastic opportunity - also for the rest of the world.

What is your story in shifting your focus from technology to people?

Source: Driving digital transformation through people transformation