Leadership in Change - Guiding Adopters to the Future State

In change management, we want to guide or lead the people that are impacted by the new solution from where they are today to the new future state. We call this the knowledge are 'Leadership'. Learn more what that means in practice!

Certified Associate for Change Management

Transcript
Hi, do sometimes feel that change is a burden on one person's shoulder. It doesn't need to be like that. And how can we build a support organisation for our change activities?

In this series, we want to talk about the four knowledge areas of the CPC Change Management methodology. These themes are guiding us in what to consider in our change efforts.

My name is Tim Wieringa and I am a change management practitioner here in Singapore.

Today, we want to talk about leadership. And, with leadership we don't mean the senior leaders and sponsors. Leadership here represents the group of people which are leading the adaptors from where they are today to the future state. It's a lot more than the sponsors and the change team.

Let me explain leadership with an example. A few years back, I was supporting a global chemicals company in introducing an SAP module for new product introductions. Here, we took a novel approach; we introduced about 20 communities, which were responsible to guide and engage with the relevant people that were impacted by the project. This allowed us to identify the change agents and influencers and easily reach out to over 300 people.

Successful change happens on an individual, personal level. And that's why we need to have a larger group of influencers and change agents. They are able to address the individual needs of the adaptors, and they are supporting the change team and the sponsors. These groups of people together are forming the leadership in a transformation journey.

Thank you for listening. Please click on the link below to learn more on how to become a Certified Associate in Change Management. And stay tuned for the next episode.