"Change Management is Pain Management"
This is how Dr Michael Loh has captivated the participants during the inaugural workshop of the ACMP Singapore Chapter (forming). Dr Loh shared with the audience that in essence, change management is all about the people. It is easy to install change and forget about the human aspects. With Mushroom Management the managers come in and create chaos and results are random. With Seagull Management, the birds are coming out from nowhere and then leave their discharge all over the place. That is how transformation projects fail.
How to do change right? Take our taxi drivers as an example: they listen, they repeat, they embellish and they gossip. Storytelling is essential for success; start with listening to the chatter from all levels and learn from that.
Dr Jens Sorg, president of the ACMP Germany Chapter, shared what the Association for Change Management Professionals (ACMP) is all about. "Lead the way change works" - with this mission at its core, the ACMP is all about being a knowledge hub, a platform for experts to exchange and bring the practice forward. Annie Chong, our Singapore president, is excited to bring this organisation and its network to our region.
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Tim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility.