 Sustainability is on everyone's agenda and there is a clear focus on ESG reporting, regulatory compliance and buying carbon credits to offset. These all consume resources, create a green premium and drive cost up. Sustainability journeys are a lot more than that! They open up new markets, they bring efficiency into your operations, they are driving productivity in your workforce. All it takes is look beyond the box described above and get inspired to do more. Our Celemi Sustainability Simulation is the perfect environment to become aware of the business opportunity of your sustainability transformation. Understand the link between various Initiative and how they impact your business short- and long-term. And all with a playful, collaborative experience.
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Why are you afraid to share news that is not exciting? Honesty wins the hearts of the people24/3/2023  A long long time ago, I heard this term in the business world - "on a need to know basis". Yes, still today people think that is a sensible approach to working together and doing business. On my side, from the start of my career, I felt it was wrong. As a recipient of this statement you simply feel stupid and marginalised. In a way, a very disrespectful expression.
In today's world, leaders are expected to be humble, truthful and vulnerable. To a great extent, we need to be honest. Hontest with the people around us and honest with ourselves. In recent news we hear about companies making wrong claims, hiding realities, green-washing, etc. While in the past, it might have been a competitive advantage based on information asymmetries. In today's open world, these are quickly eliminated. The successful company is innovative and works closely together with their partners; up-stream, down-stream, left and right. It is ok to make mistakes, it is ok to not be the leader in carbon emissions, it is ok to not know the future. The most important thing is, we are trying our best to create a better environment for our next generations. Let's be honest.  How am I becoming a better leader? This is a question that I encounter a lot during my engagements. And the question is not: what is good leadership? Most people know. The question is, how am I practising good leadership on a daily basis? This is so hard!
One of the key focuses as a good leader is developing your people; creating a learning organisation. In whatever we do, we want to learn. We want to become better. This is where the core of growth is hidden. For this 'learning first' focus, there is a base mindset which is important. I am not here to teach others. As a leader, I need to create the environment for learning. Here is a ladder of this mindset.
This means, as a leader, I need to focus on my own learning; learning from the people around you. And with this, you can stimulate the desire to learn; and create the foundation of a learning organisation. When will you start to question what you really know?  Today, we celebrate the achievements and contributions of women in Singapore and around the world. We continue to strive for gender equality in this region and professional change management skills can support women's confidence at their workplace. The CPC Change Management methodology can equip women with the tools they need to lead to successful change initiatives and demonstrate their value as leaders.
Consider a change management certification in order to advance your career! Let's challenge the status quo and create a more inclusive and equitable future for all women in Southeast Asia. Sign up today for the Certified Associate in Change Management and get the complete certification for 3’499 SGD (instead of 4’580 SGD). This promotion is valid until 25 March 2023. #IWD2023 #ChooseToChallenge #ChangeManagementCertification #WomenInLeadership #WomenInSingapore  There are many reasons why companies are embarking on their sustainability journey. Some of you might know that I advocate focusing on the business opportunity of climate change actions - instead of the compliance perspective. Let's look at one part of that story: Attracting & Retaining Talents. Recently I have encountered a set of companies that are primarily motivated to engage in Sustainability because they are able to cultivate a company culture that is motivating the employees to work at their best. They find meaning and fulfilment in working in an environment that goes beyond financial targets and cares about the ecosystem we are embedded in: our planet, our community, our peers, our families. This in itself is convincing many leaders to put a strong focus on employee engagement - and on becoming an impact-focused company - because they know that this will lead to a strong positive impact on the company's performance. Though, not everyone has that conviction - allow me to give a more quantitative perspective. For this, I will base my calculations on a group of 100 people with an average salary of 5'000 USD. "Two-thirds of people are more likely to work for a company which demonstrates strong and meaningful environmental policies", Wired UK | 02 2023 Retention When people feel, their current company does not provide them the right environment anymore, they will leave and the company needs to hire a replacement. This has in fact a huge cost starting from cash-outs like recruitment, to productivity & training related losses, and to negative impacts due to knowledge and cultural losses. Different studies share different numbers though a number I like to work with is that the total cost of re-hiring amounts to about 86% of an annual salary. Let's assume an attrition rate of 10% and due to our Sustainability journey we can convince half of them to stay. This will amount to a rough benefit of 25'000 USD per year. Get the best out of People I have mentioned above that a meaningful work environment will spark motivation and as an end result lead to higher productivity. How does that translate into numbers? Let's assume that we can motivate about a third of our workforce; and these people will be able to spend 25 minutes a day more focused and productive - I think a very conservative improvement. This will amount to a rough benefit of 99'000 USD per year. Putting these two numbers together means that jumping on a meaningful sustainability journey can create a benefit of 125'000 USD per year for a group of 100 people; this is about 2% of the salary costs. I agree that most of these benefits will not directly appear in your profit & loss sheet - still this might convince you to start focusing on attracting and retaining your talents in your organisation. This was only of the three buckets how we can turn sustainability into a business opportunity. Next time we will look at operational efficiency and market opportunities. Sources:
 It is Friday and here is a less serious post. The other day I bumped into this little accessory which I immediately adopted. Now, it has a fixed place at my bag and for me it represents Climate Tech.
Climate - because it is assembled totally from recycled (up-cycled?) material. Tech - simply because it looks like a robot. What do you want to name it? This has been in the works for months! And we are excited to launch our new service packages - Sustainability x Change Management.
Reducing our climate impact might be the biggest, global endeavour of this century. We as a company decided that we want to contribute our expertise: change management. We are excited to drive the people side of doing business. And this means we can accelerate your sustainability journey with our expertise, our passion, and our methods. At the heart of our business, we strongly believe that sustainability is a huge business opportunity. Your sustainability journey might start with compliance to regulations and to market demands. We are helping companies to turn this around. Understanding the possibilities to retain & attract talent, to improve your operational efficiencies, and to tap into new markets. How are we facilitating the change in your sustainability journey? We are focusing on three key elements.
 The Sustainability Week Asia is over and it has been filled with great presentations, discussions, conversations and questions! And one underlying thread was very apparent:
This all is so daunting. And this is dangerous. We humans tend to fall into paralysis under such circumstances. Big changes are triggering fight, flight and freeze. Let's avoid that. While keeping the Sustainability vision in our mind, let's start with small steps; with a pilot, with one product category, with one location. We will see results and we can learn and celebrate. With this we develop more motivation and more people joining the movement. In no time, the results will get bigger, more numerous. Change management is here to accelerate the journey. We need to start and act now.  During the Sustainability Week Asia in Singapore, on stage and in the hallways, there was one strong agreement among speakers and participants. Most companies are still in the game because of compliance - in order to keep their 'license to operate'. They are pushed by regulators, clients and the markets to provide their sustainability reports and commit to token targets.
If we want to turn the tide on climate change, we all need to go beyond that and understand one important thing: Sustainability is one huge business opportunity! The opportunities fall typically into three buckets: attracting & retaining talents, operational cost efficiency and exploring new markets. And all of them have a strong impact on profit. Once we realise this, the sustainability movement will be unstoppable! How can we create this awareness? As a change management practitioner, there are a few simple insights:
 Today was Day one of the Sustainability Week Asia here in Singapore. The first session, Tony Fernandes. And he mentioned something which is close to my heart:
"In sustainability, companies need to push first their internal marketing!" This, in my experience, means that we need to make the new vision tangible for employees, so that they can relate. And it also means that we need to translate strategic KPIs into targets for the people in the front-line. Translating the vision into action. I have been glad I was able to be involved in large-scale programs where we have achieved that wide-spread engagement. It takes some effort to create this momentum. And then, the movement is building up and delivering excitement, motivation and then strong business results. Don't keep your initiatives in a closet; let's create these movements.  I hear that with many of my clients: I feel like they are only ticking the box and they are waiting to be told what to do. It feels like we have a blame culture which is slowing things down. How can we change them and stop this complacency? How can I enable my people to be more proactive? And why bother, I can simply do the job myself and delegate the important stuff to 'my guy'. The answer is productivity - productivity based on more action & results, and based on a more energetic & focused culture. Once we bring the people out of their inertia, then they will also be able to grow personally, master new skills and feel more confident and excited. Which impacts the productivity of the entire team and the people around them. What does it take to enable this change? Ownership! We want to create an environment which allows the people to identify themselves with the overall objective and feel engaged to reach that with their best effort. They own their part of the business. From my experience, here are the key ingredients to develop ownership:
The underlying topic is: becoming a High-performing Team! This is when a team can deliver excellence effortlessly. Everything falls in place and as a team we flow towards success. Image credit: ©Eloi Stichelbaut - polaRYSE / Holcim-PRB  As a change management practitioner, I believe a core to success are the leadership qualities of people - the people side of doing business. When talking about these leadership qualities, I often experience that the leaders know the concepts and tools to become a great leader. Though, they often admit that they are not able to apply these on a consistent, daily basis. Why is this an issue? Because if you are not consistent with your messages and behaviour, people around you loose trust.
Let me share an example which is quite typical. I recently talked to a CEO who mentioned that their coaching background and wider experience show them, what the right leadership style is: a strong focus on engagement, encouragement, letting go of control and be more the guiding hand than the directive boss. Then, the CEO shared, they often land in situations where they need to be more firm and switch to the more directive behaviour. It feels wrong though they don't see another way. There are two things which are important here in order to change the concepts into practice. First, a deep conviction of the end goal: creating ownership and motivation to drive excellence among peers. This comes with a good understanding of what are the barriers to achieving this goal? The second is practice practice practice. Find the cue that pulls you to fall back to the wrong leadership behaviours. Draw a few simple steps illustrating the right behaviour. Find an agreement among the leadership team on these right behaviours. And then, practice them together by peer coaching, creating awareness and encouraging each other. What are some of these simple steps? Imagine a situation where you might get high blood pressure and pulse when you hear bad news. The first important step is to calm emotions and then ask the person open questions: what was the situation and the intention? What actions did you take and which results did you expect? And finally, what can we learn out of this? At Hive17 Consulting, we work with leadership teams to identify these barriers and develop the right routines. And then provide an environment - daily work - where these routines can become a second nature.  A new year often comes with new goals and new dreams - yes, we do have that habit of creating new year's resolutions; who is following a healthy January? From a change management perspective, the problem with these resolutions is that they are often forgotten by February. Why is that? They aim at a change that is too big and doesn't fit into our daily routines.
Let's look at creating new habits that last, make you happy, and have a positive impact on our planet! Reduce Meat - Establish a veggie day, for example Tuesdays. This means one day enjoying the meat-free options on the menu; for the entire day! That is yummy, healthy and has a huge impact on our carbon emissions. Public Transport - Commute to work with metro and bus. With a bit of planning you can easily ditch the traffic jams, reduce the stress of driving and stop the hassle with taxi-ing. As a result, you connect more and are able to slow-down a bit. Ditch Fast Fashion - buy clothes of higher quality and wear them longer. This will also allow you to save money on clothing; plus, you can give your clothes a second chance on second-hand clothes markets. Quality clothing simply feels better and we can avoid huge rubbish piles. No Single-Use Plastic - bring your own water bottle and stop visiting restaurants that serve single-use plates and cutlery. And yes, that probably also includes your take-away and food delivery. Having a meal at the restaurant and cooking are great ways to connect and energise. Reduce shipping - switch to options that reduce transporting things around unnecessarily. Do we need strawberries from France? Do we need to order that dress in 3 sizes and send two of them back? One surprising suggestion is canned fish; they don't require a cool-chain for transport, plus it is more nutritious - I didn't know that. Ask for green energy and electrification - ask wherever you can for an option that doesn't rely on burning fossil fuels. This can be your electricity at home, the transport options (push your local community to invest in electric buses), your stove and heating systems, etc. These small steps are easy to embed in your daily life. Explore the links below for more ideas and details. And in my experience, you will soon see that you will go beyond these initial changes, you will feel more energetic and content. And you will become an ambassador for sustainability in larger contexts. This is indeed a fantastic journey ahead - enjoy! Sources 16 Ideas for Greener Living, Bloomberg, Dec 2022 Forget New Year’s Resolutions, Here Are 5 Green Resolutions for Anytime of the Year, Green is the New Black, Jan 2023 Single-use plastic cutlery and plates to be banned in England, BBC, Jan 2023  The New Year is coming! The year of 2023. And when we are reading the news, we hear about a number of dark clouds: armed conflicts, recessions, political unrest, food scarcity. And one of the biggest clouds - environmental destruction; and this is also one of the biggest star!
I have been saying this to a number of friends: sustainability and climate technology might bring an economic upturn in 2023, despite a negative, general outlook. While companies might be careful with spending and investments in most categories, they will not be able to afford to cut corners when it comes to their sustainability efforts. Significant change around sustainability is coming up for a broad number of companies and industries. On the one hand, many companies will be asked to provide sustainability reports and pay environmental taxes. Though, this is only one perspective. Companies will quickly realise, they will have the competitive edge when they focus on sustainability. Here are some examples:
Another report from Pressetext highlights that green tech is trending significantly across various applications. Listed are
"I am scared and I'm angry that the previous generation created this mess" - for me this statement of John Doerr's daughter has a significant meaning. Not only because she was only 15 years old when she said it; also because it was expressed in 2006! Now, almost 20 years later, it feels like we haven't changed enough. What are we waiting for? Let's get started with stopping greenhouse emissions, creating highly efficient solutions, and restoring our nature! Sources: Speed & Scale, John Doerr, 2021 Rückblick 22: "Grüne Technik" wird zum Trend, Pressetext, December 2022  The end of the year is a time for reflection and in many ways, 2022 was an extraordinary year. In the first quarter we started to see in Singapore and in many other regions a rapid easing of pandemic restrictions and a new dynamic accelerated across many elements of life. In the summer period, travel has resumed for almost everyone. Then, in the second half of the year the business activities seemed to never stop! Indeed, a year full of change! When I reflect back especially to the last six months, I was surprised that the same topics popped up across my clients at the same time. This gave me a feeling that these are critical concerns for business owners and leaders in the region. Let me briefly describe three themes. Target Setting - in a number of engagements we started to look at how we can become better at setting goals. The exercise of defining objectives often felt unsatisfactory because the goals were vague and no process in place to regularly review them. One key question to ask: what is the purpose of setting targets?! We need this clarity so we can create a journey that adds value and is effective. In my interactions the biggest benefit is when teams have frequent reminders and conversations about their objectives and key results. Toxic People - the second theme arose in many conversations and this seems to be an experience in many organisations: a tiny group of people that are creating a negative atmosphere. Two interesting observations: sometimes people are not aware that this is happening in their organisation; and, even seasoned leaders feel overwhelmed by toxic people. Why is this important? The negative vibes are creating stress, blocking creativity, and are dragging down the performance of the entire team. What can we do? In my eyes, three things: a) highlight what are toxic behaviours; b) agree that we don't tolerate this; c) jointly work towards a high-performing team. From Inertia to Ownership - a last - almost evergreen - theme is that business owners struggle with people that are very comfortable with where they are, happy to follow instructions, hide their ideas and opinions, and don't feel excited about the company's ambitions. And often this is not a small group within an organisation. I like to call this inertia and address it with the concept of impermanence; the world is continuously changing and if we don't follow the change, we will eventually become irrelevant. What is the antidote to this? Develop ownership! Create small spaces (job scope, physical areas, etc.) and give teams the responsibility to improve them with their own ideas and efforts. This is a great way to develop leaders on all levels in your organisation. Could we solve these themes this year? How will they appear again in 2023? As with any change, it is important to take the first steps and continuously move forward on this journey. Let's increase our focus on the right leadership qualities and strengthen our focus on people. Wish all my friends, clients, partners, community members and
everyone on this beautiful planet a joyful holiday season and a strong start into 2023!  Not so long ago, I was called by my friends "Mr Gadget". And still today, I am looking at the latest laptops and mobile phones - I really would love to buy them. They seem to be so much better than what I am using today! Really?
Here some interesting figures from the Waste Electrical and Electronic Equipment (WEEE) Forum:
So, the big question is: is your current electronic device still useful? Can you repair it? When you must replace it, can you buy a second hand device (many people try it once and then sell it)? These are important questions to ask. Not only for gadgets. Here is what you can do:
So, I am still happily using my three year old laptop and four year old smartphone - they are actually great devices! Source: 5.3 billion discarded smartphones this year are 120x higher than international space stationwww.designboom.com/technology/5-3-billion-discarded-smartphones-this-year-10-14-2022/  Inspirational speeches, heart-warming performances and great conversations on our table and across the room! This was this years EuroCham Sustainability Awards Gala.
As with any change, climate action seems to be daunting. Though every small step counts. Let's get inspired; let's inspire others with our stories! Thank you, SwissCham Singapore, for your support and engagement. Looking forward to more and deeper collaboration in the New Year! Find here the official summary from SwissCham:  Today I was invited to participate in the Greentech Festival and it is always refreshing to see that the sustainability topic is promoted from various angles via a diverse group of people. For me, it was also a time to catch-up with friends and engage in many insightful discussions. One theme popped up which I want to share here. We need to be more honest. Especially when it comes to sustainability and our impact on the planet. And, we need to be honest with understanding and with respect. Respectfully Honest And in this phrase, we can also bring the Asian and the European culture together and combine the best of the two worlds. The factful honesty which is often assigned as an European quality. And the tactful expression of thoughts which can be observed in many Asian cultures. Let's bring these together. Let's be honest that we are still far away from where we should be in terms of sustainability. Let's be respectful and encouraging that we have started with the first important steps.   Last Wednesday, the Climate Tech Subcommittee event was all about Carbon Tracing & Offsetting. We as co-chairs of the subcommittee feel that this is an important topic which needs a solid conversation. We wish we achieved that last week.
We started off with an insightful keynote by Karina Cady with three key messages below. Reach out to us to receive the slides which are kindly provided by the Fuller Academy.
The panellists also agreed that a net-zero strategy starts with the reduction of energy consumption and waste and only as a supplement, we add carbon offsetting to our strategy. A final key insight was that if we start now with carbon reduction and offsetting, it is an asset in our balance sheet; if we wait it will very soon become a liability. Feel free to connect and reach out to the four speakers for more information. Learn more about the Climate Tech Subcommittee of the SwissCham and follow SwissCham on LinkedIn to receive news about our latest events! Looking forward to talking to you soon.  Carbon Capture is in everybody's mind and ears. From new technologies capturing CO2 from the atmosphere (Climeworks) to crazy markets for carbon credits, solutions to offset our carbon footprint are in high demand. Corporates and governments need to comply with their ambitious net-zero sustainability targets!
Though, how effective are these carbon off-setting projects? What are the best ways to create transparency and build trust? How do carbon offsetting fit into a wider net-zero strategy that aim at the decarbonisation of our planet? Let's initiate the change! Join us at our event organised by SwissCham Sub-committee Climate Tech on Wednesday, 9 November at 6 PM, where they will be discussing the ins and outs of Carbon Tracing & Offsetting with our panel of experts from SGS Testing & Control Services, Nandina Partners, IHH Healthcare and Carbon Impact Capital. The panel will be followed by an apéro to network for all participants.
 We all heard that we need to celebrate success in order to motivate our people. And companies are getting creative: employee of the month, best idea of the month, people awards in endless categories; or they are sticking to the established tools like bonus and commission. And yes, celebrating is great and it gives all of us a short kick. The big question: what happens if we stop with these stimuli? Performance might very well dwindle away. That's the nature of "if-this-then-that" rewards, of extrinsic motivation.
How can we celebrate to strengthen lasting success? Great business outcomes are typically the result of hard work. Let's focus on that! This hard work is in my experience always the result of how well people work together; within teams, across teams and beyond organisational borders. Lasting success comes from high-performing teams which will be able to bring solid and sustainable change to your organisation. What are the typical barriers to high-performing teams? These can be summarised as dependency on the leader, lack of structure, risk aversion, and lack of safety & inclusion. This means, when we want to increase the collaborative performance in and across teams, then we need to look at building a solid structure and principles for the way of working. We need to find ways to manage risk by experimentation. We need to provide a work environment where we leverage diversity and people feel safe. And most importantly, all team members need to become leaders and contribute to the direction of the crew. So, let's celebrate the collaborative success! And this means we focus on the why and what - we celebrate permission and direction. The permission and ownership we are delegating in order to enable leaders across the board; the direction that we build together and provides us with a meaningful team glue. This will be the foundation to manage great change and transform your company forward. How are you strengthening your team to thrive in a volatile and chaotic environment?  To get this out at the start: this is a book review. A review of a climate-fiction book called 'The Ministry for the Future'. And there are two things I think about this book: a) it is a must read for everyone!; b) the the book is very disturbing, at least the first half; towards the end it turns out to be revealing and exciting. Let me explain why and how.
There seems to be no denial: we are heading into a climate crisis and we already observe many disasters across the globe, across all the continents. Are we doing enough today? While Ministry for the Future is fictional, it is very well researched (and has great story telling). And if one point is clear in the book, we need to make drastic changes. Today, we are using a number of legacy technologies - for example in transport, food production, and energy generation - which are obviously bad solutions for the environment and human health. There is no way around - we need to stop them! We need to find a way to manage this change. One element that made me feel frustrated is that many exciting, obvious solutions simply don't work. While some less obvious solutions, surprisingly, might work. This means we need to become more creative and experiment with a lot of different approaches to find the solutions to our key issues. Some of the solutions described in the book are around slowing down our lives. What if transport takes double or triple the time? How can we consume half of the energy we are using today? Is this so difficult? Or can we simply take these new realities into our planning? This means we need to shift our focus to long-term goals; this also means to consider our future generations. Happiness comes from the relationships in our lives - and not from money. This leads to another stream of solutions which includes the creation of communities and new ways to connect with people. This also leads to new ways how we can allow everyone in the society to benefit and make a living from reversing climate change. And with that, reducing the wealth gap. Ok, what does that look like in practice? So, here comes one spoiler of the book... Jet air planes are emitting a great amount of carbon dioxide and are known for their negative impact on the climate - we need to stop them. And how? What about airships?! Floating vehicles that generate electricity via the exposure to the sun and wind. They can stay in the air almost unlimited and are energy self-sufficient. They might only travel 200 km/h which is still fast enough to reach many destinations in a day or two. And as a benefit, you will have less jet lag, enjoy a more comfortable journey, can explore the nature around you, and connect with other passengers. How does that sound to you? As with any book, you need to create your own opinion. And I am very curious to hear from you what do you get out of Ministry for the Future? Sources: The Ministry for the Future  In the last five weeks, a team of 10 people of AMKFSC Community Services went through the certification program to become Certified Associates in Change Management. In five highly interactive sessions, the participants discussed and applied the concepts of the CPC Change Management methodology.
"I learned a lot because we spend a lot of time in our groups applying the concepts and tools on our real-work project" - Certification program participant of AMKFSC. During the workshops the teams were able to create exciting change stories, pondered how to staff the change team, and elaborated how to define and plan the various activities to bring the adopters to the desired future state. The group of 10 people, who work in different departments and with a diverse background, had a lot of fun during the sessions and feel confident now to bring their projects towards success. When are you joining our certification programs?  Last week I had the great opportunity to hold a lecture at SMU with the Asia Terms students of the University of St.Gallen. A group of 60 exchange students are joining 60 students from SMU and working together on consulting projects from a wide range of corporate partners. This is an excellent opportunity for the students to get exposed to the work environment and to collaborate with their peers in cross-cultural teams.
In my experience, a critical leadership skill to deliver successful projects is to facilitate great collaboration. A group of highly skilled people do not guarantee success; especially if they focus on their own benefits and are not supporting the overall team. When teamwork is smooth and 'oiled', then the team can be high-performing and deliver any change they are set out to. Where to start with collaborative success? There are four simple areas. First, my favourite, is creating win-win situations. Starting with considering the other party's situation and win before having the courage to share our own win. In a small team it is important to keep this balance right. It is a mindset to stay curious about the diverse thoughts and experiences each team member can bring to the team. With the students we had a great discussion about how they can leverage the diversity in their teams and stay open and courageous when working together with their corporate partners. The teams then worked on their team principles. What do we value in how we are working together? What are the killers for collaboration? The initial conversation in the team about their principles is so important to get to know each other and set some ground rules. When in conflict, the principles help to bring the conversation back on track. And for sure, the team principles are continuously improved and polished. Lastly, it is important to regularly reflect not only on what the team is delivering; it is equally important to review the way of working. What are the things we need to stop doing, doing more of, or start doing? This contributes to a better understanding within the team and hence it is better to create win-win situations. In this context, teams should also connect on a social level - leave work behind for a while and simply enjoy time together. Thanks to Stefan Morkoetter and his team for making this possible! More information about the HSG Asia Term in Singapore.  Last week, we engaged with a client in an inspiration workshop. The company is starting a digitalisation and automation transformation in a highly conservative environment. Before we start with the design of the concrete steps we wanted to inspire the team for the journey ahead. The objective was to create excitement for a better future and get them involved from the very start.
The end result was great. The senior leadership members expressed that the entire team was extremely open and engaged during the two days - something they have rarely seen before. The workshop indeed created a stepping stone for change where we will be able to achieve significant improvements to the way the team is operating today. How did we do that? During the workshop we were focusing on four elements that made this event successful:
For sure, the teams also expressed a number of worries: will we get enough resources; how can I deal with the additional workload; after the automation, will I still have my job; how will this initiative benefit my own career? A lot of great questions which are important to address. Therefore it is vital that these concerns are expressed early in the project. Only thanks to the openness and safety the team felt during the workshop, these topics could surface. And as you can see, the entire event was embedded in a cosy, relaxing place; away from the regular work environment. Plus with excellent food that kept the energy high. |
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