Culture is identified as the major enabler of mastering the digital age - how to drive this cultural change?
a - delegate decision-making and enable all levels in the organisation take managed risks b - customer focus across the entire organisation; understand and design the entire customer journey (and this starts at the initial research when identifying the need for a new purchase) c - connecting people across silos to drive innovation and enable systematic problem solving What do you add to this list? How do you drive your teams into the digital age?
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Receive our monthly themed summaries of our thoughts: click! TimTim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility. Categories
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