How to encourage accountability? Give away control!

Many companies are in the process to define the annual performance goals and in this context, we often talk about accountability. Harvard Business Review was recently sharing some interesting insights, how these goals are set; for example, 21% of the employees feel that they can control their goals and 69% of employees feel that they don't perform up to their potential. How are you creating motivation and ownership during these goal-setting conversations?

At Hive17 Consulting, we are conducting Vision-to-Action programs that translate your strategy into changes in people's daily work. In this program, we create an environment where the teams, the employees, are defining their objectives themselves. As a result, we have observed that these teams are taking more ownership of the outcome, are collaborating closer together, and the delivery quality improved.

What are the key points that drive engagement during the goal setting period?

• focus on the conversation between the managers and the team; while the teams are taking the lead in the process
• hold back judgement and your own opinion; set the team up for success
• evaluate the work and the outcome, not the people
• mistakes are learning opportunities; encourage experimentation (that is a goal in itself)

How do you feel about giving away control?


Source: How to Actually Encourage Employee Accountability