This year, I am celebrating my 10 year anniversary as a practitioner in the field of change management. I started to get curious about the topic while I was deep in implementing knowledge management programs at a multinational company. We were constantly presenting new ways of working to our colleagues and it was natural to get closer to the levers of facilitating change.
Admittedly, Change Management is not the most popular term and yes, I am not using it a lot either. Still in my heart I know, I found my calling in this profession. On the one hand, I am always eager to look at performance and improvements. On the other hand, I like to connect with people and I am curious about how they are interacting with each other. Both topics are very tightly interlinked. New systems, processes and organisations only unfold their potential when they are embraced by the people involved in them. And, we can only design great systems, processes and organisations, when we deeply understand the human actors in it.
The way I look at the change management is holistic. This means, I suggest that we go beyond the simple implementation of (for example) a new software tool; a better way is to look at the journey and the larger ecosystem where this software is supposed to add value. In this sense, my focus is on how can I enable people to embrace and grow with the constant change that is happening around them. How can we bring more antifragility to the people and to the organisation. in my eyes, this has a lot to do with culture and leadership. How can we create the right space between people that they can grow together; and as a leader, how can I provide a platform that gives people passion and ownership.
How did I get started? In the beginning I read a lot of different books and articles about the topic and followed a course or two. And about four years ago, I also started with my certification. I can really recommend to get in touch with the global Association for Change Management Professionals (ACMP); you can find great, like-minded people and lots of resources. They have developed a great professional standard and I like their certification path. Though, most important is to be exposed and learn on the job - consciously applying what you think is right, try new things and develop your own practice.
I want to thank the people that strongly supported me on this path: San-Daleen, Jerome, Sandra, Michael, Björn and many others!
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Tim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility.