Every year, my Alma Mater brings about 70 students from St.Gallen to Singapore for an exchange semester - undoubtedly an unforgettable and important experience. As part of their program, they conduct a consulting project with their peers at SMU. Over the years, we observed one key ingredient for successful projects: effective collaboration within the teams.
This year I had the honour again to introduce how to form effective teams in a short period of time. I feel it is always so insightful and a great learning experience for me to work together with students. Absorbing their curiosity and insightful point of view. Here are the key steps we covered in the 90 minutes session.
Start with a win-win attitude. When we are entering a meeting, negotiating or selling our products, how often do you observe that one party wants the opponent to lose out? We can only achieve maximum synergy if we consider the win of the other party and have the courage to stand for our win as well.
Effective teamwork happens when we enable all team members to give their best. This requires clear, common goals, shared leadership, a desire to deliver high quality, quick decision-making, and a high level of energy. And let's not forget that the work environment strengthens the mutual trust.
Shared values are the basis of team principles. These will provide guidance on how the team wants to work together and also establishes boundaries. The team principles also include ways how we get to know each other better and build social connections.
Conflict will arise and effective teams are not good at avoiding conflict - they are good at conflict management. First step: deflate emotions. When we are super excited or very angry - in any case, we won't be able to think rationally and create solutions that resolve the conflict.
What are your key ingredients for effective teams?
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Tim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility.