Hive17 Consulting
  • Hive17 Consulting
  • Core Programs
  • Sustainability
  • Change Management
  • Thoughts
  • About Hive17

Let's Make Work More Human - With AI

7/9/2023

0 Comments

 
Picture
This might be one of my rare posts about AI. Yesterday, I was invited by our partner GloCoach to an event to talk about "AI and Organisational Success". Here were some of the proposed questions: Will AI replace our workforce? Or rather, when will AI replace our workforce? And the questions then continued: how will AI replace people? With whom will they be collaborating?

The discussion elaborated that, as any other tech tool, AI will support us humans. The algorithms will fulfil tasks which we are struggling with, for example big data analysis. The automation will allow us to offload mundane and repetitive tasks and to focus on the more value-creating tasks. We humans will (should) always be in control and make the decisions.

Automation - as it has been shown in the past with the agricultural, industrial revolutions and photography - will allow us to scale and to provide solutions to 10'000 times more people than we were able before automation. As was discussed during the event, this means that high-level coaching solutions can be provided to a much much wider audience, while the current coachees might still prefer (and able to afford) to be coached by a human (augmented by AI).

Here is another idea that came up during the conversations I want to share here. How can we improve business processes with AI? Here we are often in a dilemma... On the one hand, we want to have consistent processes because this will allow efficiency. On the other hand, we are faced with exceptions that don't follow the norm and we need to 'bend' these rules. I am a proponent to switch from 'rules' to 'principles', because principles allow you to understand the underlying reason why we do things and provide us with flexibility which enables us to focus on effectiveness. AI can help here to combine on the one hand the underlying rules of a process with on the other hand specific data about the individual person or item that goes through that process. As a result, we are able to scale individualised iterations of the business process that are more accurate and are at the same time efficient and effective. Examples are individual leave application procedures, 3-D printed items, last-mile package delivery, etc.

Where do you see the future of artificial intelligence in your life?
0 Comments



Leave a Reply.

    Subscribe
    Receive our monthly themed summaries of our thoughts: click!

    Tim

    Tim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility.

    Categories

    All
    Change Management
    Climate Tech
    Cross Silo Collaboration
    Data Driven Decisions
    Design Thinking
    Digital Transformation
    Entrepreneurship
    Headspace
    Hybrid Innovation
    Intrinsic Motivation
    Lean Startup
    Mindfulness
    Neuroscience
    Operational Excellence
    People Excellence
    Positive Leadership
    Productivity
    Slowdown To Speedup

    RSS Feed

    Archives

    September 2023
    August 2023
    July 2023
    June 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    March 2019
    February 2019
    January 2019
    November 2017

© 2023 Hive17 Consulting Pte Ltd, Singapore (201318853R)
  • Hive17 Consulting
  • Core Programs
  • Sustainability
  • Change Management
  • Thoughts
  • About Hive17