Why Agility? Speed & Customer Value

At Hive17 Consulting, we are supporting organisations to accelerate operational excellence. This means we aim to cultivate creativity and agility within teams. You might ask yourself, what does agility mean and why is it so important?

Do you feel that your business is facing raising uncertainty and complexity? Are you facing with increased competition and customer requirements? In such situations, successful companies act with speed and they focus on delivering maximum customer value with their current assets. As an organisation, you want to quickly address changing customer needs, regulatory frameworks and pick-up new opportunities. And it is not sustainable to rush, increase pressure and centralise control.

How does leadership look like in an agile organisation?

Basically, we have identified four foundational drivers to cultivate agility as a leader:

1. create habits that bring everyone in your organisation close to the customer needs
2. define, review and reflect on the company's Northstar and the underlying organisational and individual values
3. establish diverse relationships across functional, regional and hierarchical silos in order to facilitate creativity
4. empowering decision-making in the teams that have the information lies in order to remove bottlenecks

Where do you find the biggest barriers to drive agility in your organisation?

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