After about 12 months of working from home, we finally open up more to go back to work in the office. In fact, I observe more and more managers and companies demanding their employees to come back. They want their teams to be more accessible, easy to reach.
This reminded me of studies from the late naughts around the financial crisis that highlighted that one of the biggest cause of stress at work are distractions - a instant message popping up, the e-mail notifications, and the boss asking important questions. All the while you were trying to focus on designing a new solution for your customer (here a summary). Not much has changed since then. Distractions are preventing us from being productive and deliver high quality work.
This study from ETHZ in Switzerland confirms this in a 2020 study: Workplace interruptions lead to physical stress. The people that got interrupted tested with twice as much cortisol than the other group. It is time to rethink how we are productive in our job.
A few weeks back, a friend of mine, Sebastian, shared with me his future office ideas. Their new office will be very simple and serve two functions. A social space for people to connect informally, share a cup of coffee and ideas, and host small functions after work for networking. A collaborative area will be dedicated to working together on projects, host client workshops, and connect people to brainstorm and be creative. "I can't image my people to be back in the office to send e-mails or write reports", he said.
This approach resonates with me a lot: different activities in our job require different environments. Sometimes we want to collaborate and meet people; sometimes, we want to focus and be free of interruptions. One is best when we physically meet in an office; the other can easily be done at home (or another quiet place). And who is best to make the decision where to work? As leaders, let's give people the choice where and when to work.
How does this resonate to you? What does it take to give your employees control over where and when they work? Are they mature enough to decide when it is best to work in the office?
Tim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility.