Hive17 Consulting
  • Hive17
  • Core Programs
  • Sustainability
  • Change Management
  • Thoughts
  • About Hive17

Institutionalisation in Change - Identifying and Overcoming Resistance with Structure

28/9/2021

0 Comments

 
Picture
Any transformation journey will experience resistance; that's is a normal behaviour. Important as a change manager is to identify these hurdles and design activities that nudge the adopters forward and create structures that reinforce the change. This will smoothen the journey to the future state.
Learn more about the Certified Associate for Change Management
Transcript
​Hi, do sometimes feel that day in and day out, for weeks and months, the only focus is on delivery, delivery, delivery. That's how many people feel these days. Still, that's not how we thrive. How can we create, how can we establish simple structures that lead to lasting change?

In this series, we introduced the four knowledge areas of the CPC change management methodology. These themes provide guidance on what to consider in your change activities.

My name is Tim Wieringa and I'm a change management practitioner here in Singapore.

Today, we talk about institutionalisation. In this dimension, we are looking for underlying structures and we're looking for nudges which are reinforcing the change, reinforcing the future state. People, easily fall back to old habits. How can we prevent this from happening?

Best to explain this with an example. About a year ago, I was exactly observing this single focus on delivery, and people around me were struggling a lot. In an agile transformation project, we wanted to allow the people to go through that change in a more sustainable way. The teams were using OKRs and we wanted to use this artefact to create a structure to think in different ways. Beside objectives for deliverables, we overall wanted to introduce two new objectives; one around learning with experiments and another one looking at the way of working. We then encourage the teams to define their own key results, which are contributing to these objectives. This gave the people the necessary permission to look at these two areas and started to improve and the delivery of the change.

In a transformation journey, we need to continuously look out for this resistance and see how people feel about the change. Often, small notches allow people to reflect on the overall purpose of the change and define their own journey.

Thank you for listening. Please click on the link below to learn more about how to become a Certified Associate in Change Management. And stay tuned for the next episode.
0 Comments



Leave a Reply.

    Subscribe
    Receive our monthly themed summaries of our thoughts: click!

    Tim

    Tim is a change practitioner in the area of innovation and excellence. He is working with teams to accelerate innovation, collaboration and agility.

    Categories

    All
    Change Management
    Climate Tech
    Cross Silo Collaboration
    Data Driven Decisions
    Design Thinking
    Digital Transformation
    Entrepreneurship
    Family Business
    Headspace
    Hybrid Innovation
    Intrinsic Motivation
    Lean Startup
    Mindfulness
    Neuroscience
    Operational Excellence
    People Excellence
    Positive Leadership
    Productivity
    Slowdown To Speedup

    RSS Feed

    Archives

    June 2025
    May 2025
    April 2025
    March 2025
    February 2025
    January 2025
    November 2024
    October 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    September 2023
    August 2023
    July 2023
    June 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    March 2019
    February 2019
    January 2019
    November 2017

© 2024 Hive17 Consulting Pte Ltd, Singapore (201318853R)
  • Hive17
  • Core Programs
  • Sustainability
  • Change Management
  • Thoughts
  • About Hive17